What Dallas Homeowners Say About Flint Chimney Co Dallas
Reviews aren’t decoration around here. They’re the record of whether we did what we said we’d do: show up on time, give you a written price before any work starts, and leave your fireplace cleaner and safer than we found it. Since 2002, Hank Delano and the Flint Chimney Co Dallas crew have worked in homes from Lakewood to Oak Cliff to Preston Hollow, and the reviews below reflect the kinds of calls we get most: soot buildup, flue blockages, cracked crowns, and the occasional squirrel that thought a chimney was a condo. We don’t post these to brag. We post them because you deserve to know who’s walking through your door before you hand over a key.
Recent Reviews
“I hadn’t had my chimney swept in six years, which I’ll admit is embarrassing when you say it out loud. Hank’s technician walked me through what he found with a camera, showed me the creosote glazing on the screen, and didn’t push a single add-on. The written price matched the invoice to the penny. The fireplace drafts better than it has since we bought the house.”
Shane Z.
Lakewood, Dallas
“Called on a Sunday afternoon expecting a voicemail and got a live person on the second ring. They scheduled us for that week, and the sweep took about 90 minutes. The tech noticed our chimney cap was rusted through and showed me photos before recommending a replacement. No pressure, just facts. The new cap keeps rain out and the birds finally stopped nesting up there.”
Karim H.
Richardson, Dallas County
“We’d been smelling smoke in the upstairs bedroom whenever the fireplace was going. Flint found a crack in the flue liner with their inspection camera and recommended HeatShield resurfacing rather than a full teardown. It cost less than we’d braced for, and the written guarantee covered it for a full year. That’s the kind of math I like.”
Carlos T.
Oak Cliff, Dallas
“Two other companies told me I needed a brand new liner before they’d even looked at it. Flint’s guy put a camera up there, showed me the flue on the screen, and said the original terracotta was actually in decent shape. All I needed was a sweep and a new damper. The honesty alone earned a customer for life.”
Michelle R.
Lake Highlands, Dallas
“Hank came out himself when I had a question about a repair from a few months back. Standing under my chimney cap, he pointed out what was working and what wasn’t. Didn’t charge me for the second visit. It’s hard to find a company that treats a warranty like something other than fine print, but these folks actually honor theirs.”
Shane Z.
Lakewood, Dallas
“We bought a 1950s house in East Dallas that still had its original fireplace, unmaintained for what looked like decades. Flint’s crew swept it twice, repaired the crown, replaced the damper, and walked me through the camera report line by line. I know exactly what’s up there now. The fireplace pulls beautifully and we’ve burned every cold weekend since.”
Michelle R.
East Dallas, Dallas
Why Customers Trust Us
Look through the reviews above and you’ll spot a pattern. Customers mention the written price, the camera report, the guarantee. They don’t mention pushy upsells because those don’t happen here. Every chimney repair Flint Chimney Co Dallas performs carries the 365-Day Done Right Promise: a written guarantee valid for one full year from the service date. If a covered repair fails in that window, we return at no charge. No argument, no deductible, no fine print gymnastics. That’s the Garrison Standard, and it’s been the operating rule since 2002 when the company joined the Garrison Partners family of independently owned chimney service companies. We also work with professional-grade materials, including DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield, specified by what the job actually needs, not by what moves margin. Background-checked, uniformed technicians show up on time and hand you a written price before any work begins. A live person answers the phone 24 hours a day, 7 days a week. If you’re wondering what your chimney needs, call (361) 492-4099 and we’ll talk it through, honestly, before we ever step foot in your living room.
Written by Hank Delano, Owner at Flint Chimney Co Dallas, serving Dallas since 2002.